Shasta Tek is one of the leading provider of integrated IT solutions for “Cable and Telecommunications” industry. With 10+ years in the industry, 200+ man years of experience and 70+ workforce, Shasta has been a one-stop shop for all IT/ITES enabled services.
Our technology solutions empower the operational and strategic users of the Telcos through digital transformation on branding, pricing and reaching the end customers with their products and services. Broader objectives focus on increased revenue; improved business efficiency; reduced cost and enhanced customer experience.
We have SMEs, Solution architects and technology expertise to jump-start your operational efficiency initiatives with guarantees to put your organization on a growth path addressing the top and bottom line goals of the business.
Click to know our BAU model
Focused Functional Areas
Order Process & Services
- Online Ordering Platform and Integration
- Installation Tracking
- COPS Tracker
- Content / Service Providers Integration
- Maintenance Automation
Remarketing
- Serviceability Extension
- Incentive Management
- Re-market on Moves(Transfer)
- Offer Expiry Tracking
- Seasonal Upgrades/Downgrades
Integration Services
- Third-Party Data Services
- API Integration
- Call Center and IVR Integration
- Billing Integration
- NMS/NoC Integration
BI & Analytics
- STS IAAP
- Data & Sales Analytics
- Call Center Analytics
- Serviceability Extension
- Seasonal Upgrades/Downgrades
Extended Services
- Business Consulting
- Organizational Changes
- Solutions Design, Implementation
- Application Performance Tuning
- Maintenance and Support