Why Sales Cloud?
Sales Cloud part of the Salesforce.com platform which is focused on enhancing the effectiveness of the sales team of an organization and hence increases the amount of sales. It stands unique when compared to other sales methods as it provides both the account information of the customer as well as the information gathered from the social platforms about the product and customer. This helps in judging the potential of a sales lead and closing the sales faster.
Business Goals:
- Close more deals
- Close deals faster
- Get more deals
- Quicker decisions
Sales Cloud
Centralize and automate your sales process to save money, close deals faster, and gain access to actionable customer insights.
"Sales Cloud" refers to the "sales" module in salesforce.com. It includes Leads, Accounts, Contacts, Contracts, Opportunities, Products, Price books, Quotes, and Campaigns (limits apply). It includes features such as Web-to-lead to support online lead capture, with auto-response rules.
Key Features of Sales Cloud
Contact Management
Gives complete information on customers including previous communications, discussions, key contact numbers and emails.
Opportunity Management
It helps create and change quotes in response to sales interaction and deal scenario.Salesforce EngageGives alerts on active leads and create personalized campaigns.Lead ManagementHelps assign leads to right people and track the campaigns.
Reports and Dashboards
Helps create dashboards which can be drilled down for further information. This leads to faster decisions.
Sales Forecasting
Gives accurate view of sales forecasting which can be adjusted based on real-time data.
Files Sync and Share
Search, share and find files faster. This leads to a greater collaboration.
Workflow and Approvals
Helps simplify the approval process and automate any business process using visual drag and drop interface.
Territory Management
Helps create different territory models and apply rules to them.
Sales Performance Management
Helps create a link between sales data and sales goals. It also helps in creating performance summaries.
Partner Management
Easily connect with partners and give them a view of sales performance. It also helps in easy onboarding, training and supporting sales partners.