• Desk.com is a cloud-based help desk software for small businesses and desk solution mainly focused on today's changing support environment.
  • An environment where customers are not only talking to you but also about you.
  • Utilizing Desk.com's real-time agent interface allows you to handle both traditional 1-to-1 communications as well as monitor and respond to social media.
  • Every customer communication is actionable and reportable, allowing you to easily manage your support needs.
  • We compiled Desk.com reviews from our website and available reviews from around the web to determine what their customers think about the company.
  • We also compared the most popular pricing options for small business owners.

Desk.com Benefits

Case management to assign and route cases to the appropriate agents.

Multi-channel support including Facebook and Twitter, email, phone, live chat, and discussion boards.

Mobile app for support access anywhere.

Productivity tools including macros, labels, and case filters.

A self-service portal and knowledge base for customers and agents.

Reporting and analytics features including customer satisfaction scores, business insights, and performance monitoring.

We’re Professionals To Grow Your Business!

Allow sales and support to work tightly together to provide better service to your customers by making use of Desk.com Reach us.

Follow us on